Returns & Exchanges

At Chrissy Bales, we take pride in the quality of our beauty products and hair extensions, but if you are not completely satisfied, we offer a 14-day return period for unused and unopened items. To maintain hygiene standards, all products must be returned in their original packaging with security seals intact.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team via email with your order number and reason for return to receive a Return Authorization and the correct return address.

• 2.
  Prepare Your Package

  Securely pack the unused items in their original packaging, ensuring that all tags, labels, and protective seals are undamaged to qualify for a full refund.

• 3.
  Ship the Items

  Send your package using a trackable shipping service; we recommend keeping your postage receipt until we have confirmed receipt of your returned goods.

• 4.
  Processing and Refund

  Once our quality control team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.